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Glover House, Ashford
Call : 01233 632 149


Anyone within the stipulated age range, 18 and over, including married couples or partners, who because of an incapacity or impairment require help with daily living, are entitled to apply for a place at the home. The individual cultural needs of each applicant are discussed fully to ensure they can be met.

Prospective Service Users’ care and support requirements are fully assessed and discussed before admission to the home. For potential Service Users who are already in touch with a social service department, the initial assessment will be undertaken as part of the care management process, but we also need to assure ourselves that Glover House is suitable for them. For potential Service Users who approach the home direct, appropriately trained staff will make a full assessment of need calling, with the Service User's permission, on specialist advice and reports as necessary.

If, exceptionally, an emergency admission has to be made, the home will inform the new Service User within 48 hours about key aspects, rules and routines of the home and carry out the full information and assessment process within five working days.

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