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Suggestions/Concerns

The organisation recognises that complaints are often difficult to make, and that bureaucratic processes are unlikely to be welcomed by service users, social workers, care managers, relatives and friends however good their purpose. We therefore encourages suggestions on any matter connected with an individuals care, their treatment within the homes, the operation of the homes, meal arrangements etc; as a means of dealing with any dissatisfactions before they turn, eventually, into complaints.

Although suggestions can be made orally, a Suggestion Form has been designed for this purpose and its use is encouraged.

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Home for the Elderly
Manor Farm, Kings Lynn
A beautiful country-style home providing long-term or respite care to seventeen elderly people.
Image of Manor Farm Kings Lynn
Home for Adults
The Drive, Sidcup
Twelve-bed residential home for adults with learning disabilities divided into two self-contained units with full disability access.
Image of Manor Farm Kings Lynn
Home for Children
Dartford House, Dartford
Six-bed residential home for children and young people aged 10-18 with learning and physical disabilities.
Image of Manor Farm Kings Lynn
Home for Children
Swanley House, Swanley
Eight-bed residential home for children and young people home aged 10-18 with learning and physical disabilities.
Image of Manor Farm Kings Lynn
Home for Children
Glover House, Ashford
Eight-bed residential home for children and young people home aged 10-18 with learning and physical disabilities.
Image of Manor Farm Kings Lynn
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