Referral Process

If you would like to make a referral, please follow the steps below:

  1. Referring authorities contact our referral line on 0800 7833 779 giving details of proposed service user and requesting relevant information. The placing authority is offered the opportunity to come to the desired home for a viewing and to discuss the service in terms of the service user’s needs.
  2. A visit is arranged with the placing authority to the relevant home.
  3. Provisional agreement is reached that the placement appears suitable and the prospective service user meets the criteria.
  4. The prospective service user is assessed, and a cost fixed according to the assessment, then admission is planned i.e. visits, moving in date.