by Service User

I am always very impressed with the positive atmosphere in the home. The staff members are always very welcoming and happy to share information. The children’s rooms are kept clean and the rest of the home is also kept to a very high standard.

They provide a wide variety of food taking into consideration the children’s cultural background.

I think that the staff members at Swanley House have been doing their best to ensure that my young person lives in a stable home. They have provided additional support during very challenging times to prevent the placement from breaking down.

There is a clear routine in place for my young person which is also important as it helps to reduce his anxieties and he is very familiar with the staff members.